App support
Email help@mymarkers.ca
Include the screen name, approximate time, and any error message. Avoid sending sensitive health details unless needed.
Privacy request
Email help@mymarkers.ca
For access, correction, export, deletion, consent, or questions about a managed profile.
Before you email
- Confirm you are using the latest available Markers build.
- Confirm you’re using the intended profile.
- Check the relevant iOS permission.
- Close and reopen the app once.
Not for emergencies
Markers does not monitor messages or health data for emergencies. If you may be experiencing an emergency, contact local emergency services immediately.
Helpful details
Support is faster when you include the Markers app version, iOS version, device model, the profile type involved (your own, managed, or shared), and whether the issue concerns Apple Health, calendar, recording, AI, sharing, or a document. Never email your password, one-time code, or full health card number.
Company
Markers is operated by Healthstars Technologies Inc.